Technical guidance

On this page you will find links to documents designed to help you with using LbQ in your classroom.

Network support

Learning by Questions requires that all devices are able to connect to the LbQ servers via secure web sockets. We have a test which can be run on each device here. If you are still having issues, we have the following documentation available.

• LbQ IT and networking principles - This document gives an overview of the requirements to connect to LbQ along with our recommendations for network and device setup.
• LbQ WebSockets - Lightspeed - This document provides specific guidance for opening up web sockets if you use the Lightspeed filter.
• LbQ WebSockets - Netsweeper - This document provides specific guidance for opening up web sockets if you use the Netsweeper filter.
• LbQ WebSockets - Smoothwall - This document provides specific guidance for opening up web sockets if you use the Smoothwall filter.
• Installing Securly SSL certificate on Android - Guidance on installing the Securly SSL certificate.
• Downloads from Google Play with Smoothwall - This document provides guidance if you are having issues downloading from the Google Play store due to filtering via Smoothwall.

Tablet management

Below is guidance for the configuration/management of tablets.

• LbQ Cabinet Manual - Safety and operating instructions for the Learning by Questions cabinets.
• LbQ Tablet Manual - Safety and operating instructions for the Learning by Questions tablets, including guidance on requirements and recommendations for Wifi and device configuration.
• Warranty Terms and Conditions - Full terms and conditions for our hardware warranty.
• Android - Setting up Restricted Profiles - This document will give you guidance on the use of restricted profiles on your Android tablets. This is most useful to schools who do not have an MDM solution.
• Gsuite for Education - LbQ setup procedure - Setting up Gsuite for Education for use as an MDM
• Managing apps on your tablet with G-Suite - Guidance for managing your tablets in your school.
• Android tablets - manual updates - This document provides guidance on configuring your Android tablet to not automatically download updates.
• Android tablets - Kid’s Place - This document talks you through the use of Kid’s Place, an app that is available for Android to lock down your tablets.